Terms of service.

Welcome to Hydrating Spring Water

These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By using our services, you agree to comply with these Terms. Please read them carefully. If you have any questions, feel free to contact us.

1. Definitions

  • “We,” “us,” “our”: Refers to Hydrating Spring Water.

  • “You,” “your”: Refers to the user or customer utilizing our services.

2. Services Provided

Hydrating Spring Water offers:

  • Delivery of 15L water bottles.

  • Purchase and rental of water coolers.

  • Accessories such as paper cups.
    We continually strive to improve our offerings, including upcoming reverse osmosis technology.

3. Pricing & Payment

  • All prices are listed in AUD and subject to change without prior notice.

  • Payments must be completed before delivery or as per the agreed billing schedule.

  • Accepted payment methods include [credit cards, bank transfers, etc.].

4. Delivery Policy

  • Delivery is subject to availability in your area.

  • While we strive for timely delivery, delays may occur due to unforeseen circumstances.

  • Customers are responsible for providing access to delivery personnel.

5. Returns & Refunds

  • Eligibility: Returns are accepted for defective or incorrect items within 14 days of delivery.

  • Refunds: Processed after the return of items in original condition.

  • Rental Returns: Subject to terms outlined in the rental agreement.

6. Product Usage

  • Customers are responsible for the proper handling and storage of water bottles and equipment.

  • Hydrating Spring Water is not liable for damages caused by misuse or mishandling of products.

7. Privacy

Your personal information is collected, stored, and used in compliance with our Privacy Policy. We are committed to protecting your data.

8. Intellectual Property

All website content, including text, images, logos, and trademarks, is the exclusive property of Hydrating Spring Water. Unauthorized use is prohibited.

9. Limitation of Liability

We are not liable for indirect, incidental, or consequential damages arising from the use of our products or services, except as required by law.

10. Amendments to Terms

Hydrating Spring Water reserves the right to update these Terms at any time. Changes will be communicated via our website or email. Your continued use of our services constitutes acceptance of the updated Terms.

11. Contact Us

For inquiries or support, please contact us down below:

PH: 0452 169 300

sales@hydratingspringwater.com.au